How We Fix Mistakes

Getting health information right matters, and we know we will not always manage it. When we get something wrong, we would rather fix it quickly and openly than hope nobody notices. This page explains how that works.

What counts as a mistake

• A statement that does not match what reliable health sources say
• Advice that is out of date because guidance has changed
• Wording that could be misread in a way that might cause harm
• A missing or unclear note about when to see a professional
• Smaller problems such as typos, broken links or a confusing table

How to report one

Email us at desk@avrnottingham.com with the title of the article and the sentence or section you are concerned about. If you can, tell us why you think it is wrong. You do not need to be an expert to report something; a reader who simply found a passage confusing is just as welcome.

What happens next

1. We read it promptly. Correction reports go to the top of the inbox.
2. We check the point. A team member who did not write the original article compares it with trusted sources such as public health guidance.
3. We decide on the change. If the article is wrong, unclear or out of date, we edit it. If we believe it is accurate, we explain why in our reply.
4. We reply to you. We let you know what we changed, or why we did not.

How quickly

Anything that could affect someone's safety is dealt with as fast as we can, ahead of all other work. Smaller fixes are usually made within a few working days.

How changes are shown

Reviewing older pieces

Besides responding to reports, we revisit older articles on our own and bring them in line with how we write now. That work follows the same checks described on where our information comes from.

Thank you

Every correction makes the blog more useful for the next reader. If you have spotted something, the contact page has everything you need.